IT Service Desk Technician.
London / permanent / £25,500 + Benefits
The IT Service Desk Technician is needed for a private healthcare group with a passion for clinical excellence and offering a fresh approach to healthcare. The company is looking for a candidate that can provide hands on IT support in the office to assist senior level staff, and to be self-sufficient in managing the needs of the office.
The core responsibilities of the role include:
Logging incidents and service requests via telephone and email for both on-site and remote users
Supporting Windows OS platform, including Windows 7 and Windows 10
Supporting Microsoft Office 365 and Microsoft 2010
Local support for meeting toom AV, VC and Projectors
End User Device hardware and software troubleshooting
The successful candidate will have a demonstrated ability to set personal objectives that support the business and the personal motivation to deliver high quality results.
Other key skills include:
Active Directory Platform
3+ years experience working in a similar role
1+ years experience of Service Desk toolsets
Excellent customer service skills
Excellent communication and written skills