Keystream reduces hours and changes benefits to promote employee well-being

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By :
Alexis Kolirin

Protecting the health and well-being of our employees is extremely important to us, particularly in the context of the pandemic and the pressure it has put on our mental health.

In recent months, we have sought feedback from our team on how we can further improve our employee benefits package and working environment, ensuring they are fit for purpose as we all return to work. 
The results showed that mental health support and inclusivity are big priorities. So, we’ve made some positive changes to support our team as we return to the office environment.

Mental Health first aid

The pandemic has shone a spotlight on the importance of mental health. As a nation, we have had to deal with everything from the isolation of lockdowns to the reality of those close to us contracting the disease. Although on the surface people may appear to be coping, hidden struggles with mental health are a growing problem. 

With mental health at the top of our team’s list of priorities, we now have a trained mental health first aider permanently within the business. They can help to identify early warning signs, provide support and act to prevent an escalation by encouraging people to seek help and steering them in the right direction.

Inclusive leave benefits

Our goal is to ensure that Keystream is an inclusive business where employees are encouraged to bring their whole self to work. This year, we introduced the role of EDI Champion to help us further improve our Equality, Diversity and Inclusion strategy.

Part of this included an inclusivity review into our employee benefits. As a result, we have widened the criteria and extend paid leave to include fertility treatment, gender transitioning treatment and abortion support. Bereavement leave for all parents in the event of a miscarriage or still birth has been increased. These situations are already extremely stressful and traumatic, without additional pressure from work.

By making these changes, we are further demonstrating our commitment to support all colleagues, regardless of their situation and circumstances.

Hybrid working and reduced hours

Like many other businesses who moved to working from home during lockdowns, we found we were able to maintain our productivity, focus and effectiveness.  As a business that partners with the NHS, we experienced huge demand, supporting many covid-related projects around the set up of testing and vaccination clinics, as well as helping to transition NHS teams to remote working. Our teams responded extremely well to this challenge, but, not surprisingly, stress and pressure increased dramatically.

After consulting with our team on what the future of work would look like for Keystream, we have reduced the length of our standard working day to reduce that pressure. And, even though we embraced working from home, appreciating the flexibility, many of us missed the buzz of the office environment, team camaraderie and working in a central London location. We've combined the best of both, and have adopted a hybrid working model allowing teams greater flexibility whilst helping to maintain our company culture.

The Covid pandemic has been a catalyst for many people to re-evaluate their lives and focus on well-being. As a responsible employer, Keystream, like many others, is constantly looking at our benefits and environment, evolving how we work to reflect the needs of our employees and the wider world.

We are actively recruiting entry and middle level recruitment positions at the moment. If you are interested in finding out more about working for Keystream, get in touch here.


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