Case Studies

Establishing a roadmap for eDMS consolidation and future EPR alignment. Northern Care Alliance NHS Foundation Trust commissioned Keystream to undertake a discovery phase to assess its fragmented Electronic Document Management Systems. Formed through multiple mergers, the Trust faced high costs, integration issues, and compliance risks. Keystream delivered a comprehensive review highlighting opportunities to consolidate systems,…

Delivering a sustainable data analytics framework through collaborative programme design. NHS South Central and West CSU engaged Keystream to deliver a data modelling programme to enhance its analytics infrastructure. A contractor was appointed as Programme Manager to lead stakeholder engagement, build a roadmap, develop technical solutions, and implement staff training. The programme improved data access…

Enhancing laboratory efficiency and collaboration across multiple hospital sites. South West London Pathology, including hospitals such as St George’s and Kingston, engaged Keystream to lead the deployment of a new Laboratory Information Management System (LIMS). A strategic programme director oversaw the project, assembling a specialist team and breaking the implementation into focused workstreams by pathology…

Delivering secure and compliant role-based access for over 10,500 users. St George’s University Hospitals NHS Foundation Trust partnered with Keystream to implement Oracle Cerner’s RBAC system, upgrading access controls in line with UK healthcare data standards. The project delivered 18 baseline roles and 48 variations, ensuring compliant, secure access for over 10,500 users. Keystream led…

Using open-source technology to identify and categorise 1.1 million abandoned outpatient referrals. Keystream partnered with Northern Care Alliance NHS Trust to develop a repeatable, vendor-agnostic solution to address over 1 million abandoned outpatient referrals. The project delivered a classification tool that groups referrals by risk, enabling safe and efficient disposal. Built with open-source technologies, the…

Delivering operational improvements through real-time digital tracking and large-scale staff mobilisation. St George’s University Hospital partnered with Keystream to revitalise a stalled patient flow project, appointing a senior project manager to lead implementation. The aim was to roll out a new capacity management system that would serve as the core of digital operations. The result…