About Us

Driven by a passion to solve the diverse needs of the Public Sector, we are dedicated to its transformation. We believe solutions that are people-powered and tech-enabled can create a future where public services are more accessible, efficient, and tailored to the needs of the people they serve.

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Our vision

To empower our customers with digital solutions that transform the public sector resulting in improved services and enhanced public experience.

Our Mission and Values

We strive to achieve our vision by listening to our customers, continuously improving, and by delivering simple solutions to complex requirements.

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We are customer-centric

We prioritise the needs and wants of our clients and candidates above all else. We understand that our success is inextricably linked to your satisfaction, which is why we dedicate all of our efforts to providing exceptional service. By listening to feedback, we continuously evolve our offerings to exceed expectations, cultivating lasting relationships with our valued customers.

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We champion integrity

Integrity forms the foundation of trust between our organisation and everyone we interact with. Our team conducts business with transparency and honesty; we believe that by fostering a culture of accountability, we can maintain the respect and loyalty of our candidates and clients while promoting a positive reputation in our industry.

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We are inclusive and friendly

We take pride in being inclusive and friendly, fostering a welcoming environment that encourages collaboration and the exchange of diverse ideas. We believe that everyone deserves an equal opportunity to contribute their talents and perspectives, and we actively seek to empower individuals from all backgrounds.

Meet the team

A tight knit community bound by shared values and commitment to excellence in everything they do.

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We take great pride in our Culture

We embrace individuality and promote personal growth

We embrace diversity, encourage personal growth, and foster collaboration. We foster a supportive environment where everyone is heard and valued.

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Latest insights

Why ‘Transformation’ Doesn’t Work Well in the Public Sector: The Case for Focusing on ‘Change’

As someone who has worked both within public sector organisations and as a consultant advising them, I have had a unique vantage point on the challenges of driving meaningful change. Time and again, I have witnessed the limitations of the traditional ‘transformation’ approach, and the need for a greater emphasis on more incremental, adaptable ‘change’…

Sustainable Transformation: Maximising the Impact of NHS Digital Investment

As the NHS prepares to embark on a new era of digital transformation, the recent announcement of a £3.4 billion investment in AI, digital, and other tech-related initiatives marks a significant milestone. With the aim of boosting NHS productivity and achieving a 2% annual productivity increase by 2028/29, the potential benefits of this investment are…

The Government’s Digital Aspirations and its Impact on The National Workforce

The UK government is on a mission to revolutionise public services and position itself as a global leader in digital innovation. With ambitious plans to harness technologies like artificial intelligence (AI) and bridge the digital divide, the government is spearheading efforts to ensure that no one is left behind in the digital age.     However,…

Keystream’s Strategic Leadership Restructure: Driving Public Sector Transformation with People-Powered, Tech-Enabled Solutions

[London, 11/03/2024] – As a leading recruitment and consulting firm with a laser focus on the digital, data, and technology needs of the NHS, Central and Local Government organisations, we are excited to unveil a strategic re-structure of our leadership team. This move is designed to enhance our support and meet the ever-growing demands of…

Celebrating International Women’s Day: Insights on Leadership Journeys

As it’s International Women’s Day today, we asked our female leaders at Keystream to reflect on their career journeys and share one of the most defining moments that shaped their approach to leadership today. Here’s what they had to say:     Heather Halliday – Associate Divisional Director: Reflecting on my career journey, one of…

London North West and The Hillingdon Hospitals

Supporting the Implementation and Integration of the Cerner EPR system across two NHS trusts Following the NHS’s mandate to establish an EPR in all NHS Trusts by 2026, LNW and THH embarked on a journey to create a shared Cerner health record system across their Acute Hospitals.

AI, Analytics, and Cybersecurity: The Trio Steering NHS Recruitment Trends

The NHS is at a critical juncture of transformation, with digital, data, and technology (DDaT) recruitment trends being driven by an urgent march towards modernisation. This is not just about ticking boxes or meeting targets; it’s about fundamentally reimagining the provision of healthcare in an increasingly digital world. Take, for instance, the milestone of Electronic…

Training Collateral – The Importance of Governance

Training materials like lesson plans, user guides and quick reference guides play a critical role in the effective education and onboarding of staff, especially within complex EPR deployments. However, creating these materials is just one step in the process. Ensuring they meet rigorous standards and are consistently updated and refined is equally crucial. This is…

Transforming EPR Training: Opportunities within the NHS

With technology evolving at a rapid pace, Electronic Patient Record (EPR) systems are becoming increasingly significant in reshaping our approach to healthcare. However, with such transformative change come challenges. One critical yet often overlooked aspect is the approach to education, training, and support for these digital systems. The Issue Implementing an EPR isn’t just about new software;…

Challenges of Delivering EPR Training in the NHS

In the vast, interconnected world of the NHS, the implementation of a new Electronic Patient Record (EPR) system isn’t just about technology. It’s also about ensuring thousands of professionals are equipped to utilise that technology to its fullest potential. Training managers sit at the helm of this mammoth task. Here are some of the pivotal…