07.05.2025

St George’s University Hospital – Patient Flow and Capacity Management

Delivering operational improvements through real-time digital tracking and large-scale staff mobilisation.

St George’s University Hospital partnered with Keystream to revitalise a stalled patient flow project, appointing a senior project manager to lead implementation. The aim was to roll out a new capacity management system that would serve as the core of digital operations. The result included real-time patient tracking, improved bed allocation, and enhanced coordination across departments. The programme required 100 mobile devices and training for 1500 staff members ahead of go-live.

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