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Every January, I start the year with a plan. A structured, well-thought-out roadmap for the year ahead. It begins with data collection—pulling information from different sources, categorising it, scaling options, and arranging them neatly into a structured list. I analyse, prioritise, refine. And then? Well, just like most well-intentioned plans, it all gets reshuffled, adjusted,…

When it comes to digital transformation in healthcare, go live is often celebrated as a milestone, sometimes the milestone. But as we explored in our recent webinar, go live is far from the finish line. It is just the beginning of a much bigger journey. The real work starts after the switch is flipped, and…

For many organisations in the public sector, the go-live of a new digital solution is celebrated as the end of a long and complex journey. But in reality, reaching this milestone is only halfway. For a digital solution to deliver its true potential, it must be continually refined to align with the daily workflows of…

Having worked with different EPRs globally for over a decade, I am deeply committed to driving digital transformation in healthcare as healthcare industry, with its direct impact on people’s lives, is too important to stay the same. A challenge I’ve frequently encountered is finding the right balance between ensuring accessibility and maintaining data security. While…