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Do You Say Please and Thank You When You Speak to AI?
I do…! We talk to AI more often than we think. Whether you’re unlocking your phone with your face, asking your smart speaker to play your favourite song, or using predictive text to finish your messages—AI is quietly working behind the scenes. But because it’s not always visible, we often don’t realise it’s there. And…
Whatever you do, don’t wait, instead seize the moment!
Embracing the moment can be tricky for the public sector. With business-as-usual firefighting, multiple change projects on the go at any point in time, and major infrastructure programmes taking place all under the same organisation, navigating all of this is no small feat. So how do clients make sense of it all in a coherent…
Leadership Update at Keystream
[London, 07/04/2025] – Keystream today announces that Andrew Jukes, co-founder and Chief Operating Officer, will be stepping down from the business. Since co-founding Keystream, Andrew has played a pivotal role in shaping the company’s growth and operational strategy, helping to build a people-first culture and driving performance across both the recruitment and consulting divisions. Johnny…
On the Frontline of Change: My Role as Cutover Manager in an EPR Go-Live
In healthcare, change doesn’t happen in the background. It happens in real time, where patients are being treated, clinicians are making decisions, and every second counts. So, when we implemented a new Electronic Patient Record (EPR) system, it wasn’t just a digital upgrade. It was a major transformation in how care is delivered. As the…
Reflections from Rewired 2025
If there’s one message that echoed across Rewired 2025, it’s this: before digital transformation can succeed, the basics need to be right. That might sound simple, but in a climate of shifting structures, tighter budgets, and growing demand, it’s anything but. Across panels, keynotes, and informal conversations, it was clear the digital health community is…
Keeping NHS Care on Track: Why Improving Access is a Logistics Challenge, Not Just a Clinical One
The NHS 2025/26 Planning Guidance sets clear targets for improving elective, emergency, and cancer care. But if we’re serious about reducing waiting times and improving access, we need to shift our perspective. Right now, the focus is on clinical capacity – do we have enough doctors, nurses, beds, or scanners? While this is important, it…