Keystream News

As part of our work exploring how operational design principles translate across sectors, we recently visited one of the UK’s leading supermarket micro-fulfilment centres (MFC). We were curious to see how one of the country’s most complex logistics operations balances automation, efficiency and human input to meet high-volume demand. On the surface, it seems far…

Across the NHS, a clear pattern is emerging: the rise of the group structure. Some trusts were early adopters, but we’re now seeing more organisations coming together, whether by uniting corporate functions or pursuing a full merger. This shift is being driven by real pressures: financial constraints, workforce shortages, duplicated services, and the ongoing drive…

Navigating a New Vision for Health and Local Services The government’s 10-Year Plan for the NHS lays out a bold vision of a “fit for the future” health service, with three major shifts: care closer to home, digital-first services, and a focus on prevention. It is a plan to reimagine how care is delivered by…

The UK higher education sector is at a crossroads. Once known for stability and long-term thinking, universities are now navigating uncertainty on every front, from squeezed budgets and changing student demographics to rising expectations for digital-first services. As someone who has spent the past six years recruiting into this space, I have seen how these…

The government’s 10-Year Plan for the NHS sets out a comprehensive vision for change. From personal health budgets and integrated health organisations to neighbourhood care centres and AI-enabled hospitals, the direction of travel is clear. On paper, it looks like a plan that could reshape how care is delivered, how services are led, and how…

  Or did it. Now that anyone with a prompt window can generate professional-sounding text, AI is turning our writing into the same bland, beige template. And that’s becoming a real problem when you’re trying to get people to actually pay attention and take action.   Everything Sounds the Same Now Every digital strategy, LinkedIn…