The gold standard in EPR training and support
For us, robust training programmes for a variety of users in different environments are crucial to the success and adoption of any change to your EPR systems.
Choose the Gold Standard Training for your teams today.
Training highlights
Our Training and support services are underpinned by a robust methodology closely aligned to the principles of the ADDIE model – Analyse, Design, Develop, Implement & Evaluate.
Champion & Super Users
By forming and training a group of super users not only ensures a much more enthusiastic adoption of the new programmes but it also helps form a legacy of support who can continue to support other staff members on an on-going basis.
End user Training
Our blended approach to end user training focuses on user engagement by catering to different learning styles, encouraging collaboration, ultimately increasing knowledge retention.
Experience Centre hosting
To experience is to remember! By simulating a real-life scenario, our experience centre delivers a hands-on training programme for your team which helps promote user adoption, increase confidence and allows users to feedback to further improve and enhance the systems and processes.
Our solution
How we deliver gold standard training for your teams.
Effective training design and delivery are crucial components of the EPR implementation process, as they contribute to the successful adoption of the new system, improved patient care, and increased efficiency.
Readiness Assessments
Understanding your requirements and readiness is critical to the success of an EPR/Clinical Systems implementation.
Our team starts with a focus on capacity and capability of the incumbent training team while considering input from senior leadership, programme sponsors, senior programme management and selected end users, both clinical and non-clinical.
Needs Analysis
TNA identifies the knowledge, skills, and abilities required to use the EPR system effectively and efficiently.
By understanding the training needs of staff, organisations can design and deliver targeted, comprehensive training programmes that ensure smooth adoption of the new system.
Strategy Development
A well-designed training strategy is a critical component of the process.
A proper strategy ensures that staff can effectively and efficiently use the new system, leading to increased efficiency, improved patient care, and better overall outcomes for the organisation.
Lesson Plan Development
Dividing the training strategy into lesson plans ensures a well-structured delivery.
A crucial component of the training process, a bespoke lesson plan development helps to structure, organise, and deliver the content in a way that meets the specific needs of the learners.
Learning Management Systems
We provide and maintain an LMS to deliver the training materials in an engaging way.
Our robust learning management platform helps deliver the training in an engaging and user-friendly manner. It allows for personalisation, collaboration, and allows a user to track their progress throughout the process.
Cut-over and Go-Live Support Services
Implementing a new Electronic Patient Record (EPR) is a complex and challenging process.
As staff transition from the old system to the new EPR, they’ll face numerous changes in their daily workflows. Our team of Subject Matter Experts (SMEs) and experienced floorwalkers will ensure a smooth and successful transition.
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