Training materials like lesson plans, user guides and quick reference guides play a critical role in the effective education and onboarding of staff, especially within complex EPR deployments. However, creating these materials is just one step in the process. Ensuring they meet rigorous standards and are consistently updated and refined is equally crucial. This is…

With technology evolving at a rapid pace, Electronic Patient Record (EPR) systems are becoming increasingly significant in reshaping our approach to healthcare. However, with such transformative change come challenges. One critical yet often overlooked aspect is the approach to education, training, and support for these digital systems. The Issue Implementing an EPR isn’t just about new software;…

In the vast, interconnected world of the NHS, the implementation of a new Electronic Patient Record (EPR) system isn’t just about technology. It’s also about ensuring thousands of professionals are equipped to utilise that technology to its fullest potential. Training managers sit at the helm of this mammoth task. Here are some of the pivotal…

Experience centres help raise awareness and contribute significantly to successful implementation of Electronic Patient Record (EPR) systems in the NHS. Integrating these centers throughout the lifecycle of an EPR implementation delivers measurable benefits. Accelerating User Adoption Establishing experience centres well in advance of go-live is an excellent strategic move. These centres provide a safe and…

User guides and Quick Reference Guides (QRG’s) play a critical role in supporting the training process and enhancing staff competency in using new EPR systems. Reinforcing learning: User guides and QRG’s serve as valuable resources for staff to reinforce the knowledge and skills gained during awareness events and training sessions. These guides allow staff to…

Digital transformation in the NHS has gathered significant momentum over the past few years. Electronic Patient Record (EPR) system implementations are at the heart of this transformation, promising to revolutionise patient care delivery through improved efficiency, accuracy, and accessibility of health information. However, as more and more NHS organisations embark on their EPR journey, a…

Introduction Lesson plan development is a crucial component of the training process, as it helps to structure, organise, and deliver the content in a way that meets the specific needs of learners. This article discusses the importance of lesson plan development in EPR implementation training for the NHS. Ensuring training consistency and quality: Developing detailed lesson…

The role of technology in training and development of staff cannot be understated. For organisations, particularly in the NHS, where the training of a vast number of staff within tight timelines is not just an advantage but a necessity, the need for an efficient Learning Management System (LMS) is paramount. This article aims to shed…

Introduction The success of any Electronic Patient Record (EPR) implementation within the NHS largely rests on the engagement and expertise of its users. Super Users and Champion Users play critical roles, and when utilised effectively, can significantly influence the success of an EPR implementation. This article examines their unique roles and the ‘gold standard’ approach…

When large scale clinical system implementations reach the critical ‘cut-over’ and ‘go-live phases’, it is essential to have the right levels of support available to staff. However, it is equally important for organisations to understand what this entails. In my experience, most NHS organisations do not fully understand the complexity of and considerations that must…