User guides and Quick Reference Guides (QRG’s) play a critical role in supporting the training process and enhancing staff competency in using new EPR systems. Reinforcing learning: User guides and QRG’s serve as valuable resources for staff to reinforce the knowledge and skills gained during awareness events and training sessions. These guides allow staff to…

Digital transformation in the NHS has gathered significant momentum over the past few years. Electronic Patient Record (EPR) system implementations are at the heart of this transformation, promising to revolutionise patient care delivery through improved efficiency, accuracy, and accessibility of health information. However, as more and more NHS organisations embark on their EPR journey, a…

Introduction Lesson plan development is a crucial component of the training process, as it helps to structure, organise, and deliver the content in a way that meets the specific needs of learners. This article discusses the importance of lesson plan development in EPR implementation training for the NHS. Ensuring training consistency and quality: Developing detailed lesson…

The role of technology in training and development of staff cannot be understated. For organisations, particularly in the NHS, where the training of a vast number of staff within tight timelines is not just an advantage but a necessity, the need for an efficient Learning Management System (LMS) is paramount. This article aims to shed…

Introduction The success of any Electronic Patient Record (EPR) implementation within the NHS largely rests on the engagement and expertise of its users. Super Users and Champion Users play critical roles, and when utilised effectively, can significantly influence the success of an EPR implementation. This article examines their unique roles and the ‘gold standard’ approach…

When large scale clinical system implementations reach the critical ‘cut-over’ and ‘go-live phases’, it is essential to have the right levels of support available to staff. However, it is equally important for organisations to understand what this entails. In my experience, most NHS organisations do not fully understand the complexity of and considerations that must…

Introduction Implementing an Electronic Patient Record (EPR) system within the NHS goes beyond merely adopting the latest technology. Success lies in establishing a comprehensive training strategy that effectively prepares the workforce to use the new system. This article explores 5 key components of a successful training strategy for EPR implementations. Role-Based Training EPR training needs…

Introduction The terms ‘IT literacy’ and ‘digital literacy’ are often used interchangeably. However, understanding the distinction between the two is crucial to ensuring a successful EPR programme. This article will discuss the differences and importance of both IT literacy and digital literacy in the context of EPR implementations. Basic IT Literacy IT literacy generally refers…

A Training Needs Analysis (TNA) is a critical step in the successful implementation of a new Electronic Patient Record (EPR) system. TNA’s identify the knowledge, skills, and abilities required to use the EPR system effectively and efficiently. By understanding the training needs of staff, organisations can design and deliver targeted, comprehensive training programmes that ensure…

Introduction Implementing a new Electronic Patient Record (EPR) system in the NHS requires meticulous planning, and training forms a crucial part of this process. A well-established framework for structuring this training is the ADDIE model. ADDIE, which stands for Analysis, Design, Development, Implementation, and Evaluation, provides a step-by-step process that ensures effective training and support….